Excel Civil Enforcement
Excel Civil Enforcement was founded in 1991 and delivers outstanding enforcement, collection and associated services to local authorities and central Government departments.
Excel recognises the importance of revenue collection and helps central government and local authorities to recover more.
The directors at Excel have a combined experience of almost 200 years, giving them the insight and experience to drive the business forward whilst having the understanding and knowledge to support their clients effectively and efficiently.
Two directors have held post as President of the Civil Enforcement Association and one as Chairman of the High Court Enforcement Officers Association. Three of Excel's managers also sit on regional IRRV executive boards and one on the IRRV National Council.
Excel offers nationwide coverage for the recovery of the following debts and has industry leading recovery rates
- Council tax
- Business rates
- Bid levy debts
- Parking and traffic penalties
- Commercial rent arrears (CRAR)
- Housing benefit overpayments
- Magistrates’ court fines
- Former tenant arrears
- Bail and arrest warrants
- Tracing and investigation
Excel provides nationwide coverage with a UK customer service centre, 24/7 telephone, Open Banking and internet payment facilities. They use the latest mobile technology, including live stream body-worn cameras, GPS tracking and ANPR.
All their enforcement agents are salaried employees – they do not sub-contract to self-employed agents.
All staff, not just enforcement agents, hold fully regulated enforcement qualifications. Customer service staff are qualified to at least Level 2 in Taking Control of Goods and have accredited training in vulnerability and mental health awareness, giving Excel the most qualified welfare team in the industry.
